All systems operational

Refreshed

Components

Howspace (in.howspace.com)

Operational

Uptime over the past 90 days 100.000 % uptime

Monitors

in.howspace.com https

Outages (10)

Uptime 181 days 17 hours 42 minutes 57 seconds

Operational

Outages

Started: Dec 12, 2020 | 17:36 GMT+02:00
Ended: Dec 12, 2020 | 19:23 GMT+02:00
Length: 1 hour 46 minutes 49 seconds

Started: Oct 18, 2020 | 15:16 GMT+03:00
Ended: Oct 18, 2020 | 16:44 GMT+03:00
Length: 1 hour 27 minutes 58 seconds

Started: Sep 18, 2020 | 10:28 GMT+03:00
Ended: Sep 18, 2020 | 10:37 GMT+03:00
Length: 9 minutes 16 seconds

Started: Sep 18, 2020 | 10:08 GMT+03:00
Ended: Sep 18, 2020 | 10:23 GMT+03:00
Length: 15 minutes 4 seconds

Started: Apr 18, 2020 | 13:43 GMT+03:00
Ended: Apr 18, 2020 | 14:00 GMT+03:00
Length: 16 minutes 42 seconds

Started: Apr 16, 2020 | 22:41 GMT+03:00
Ended: Apr 16, 2020 | 22:47 GMT+03:00
Length: 5 minutes 40 seconds

Started: Dec 09, 2019 | 20:19 GMT+02:00
Ended: Dec 09, 2019 | 20:28 GMT+02:00
Length: 8 minutes 37 seconds

Started: Dec 09, 2019 | 20:02 GMT+02:00
Ended: Dec 09, 2019 | 20:09 GMT+02:00
Length: 7 minutes 20 seconds

Started: Nov 27, 2019 | 03:18 GMT+02:00
Ended: Nov 27, 2019 | 03:29 GMT+02:00
Length: 11 minutes 7 seconds

Started: Nov 25, 2019 | 21:27 GMT+02:00
Ended: Nov 25, 2019 | 21:47 GMT+02:00
Length: 19 minutes 52 seconds

Maintenance

24 hours

100.000%

Week

100.000%

Month

100.000%

Incident history

AWS migration maintenance downtime

Closed | Dec 12, 2020 | 19:40 GMT+02:00

Howspace should now be operational.

Affected components

Howspace (in.howspace.com)

+Show history

Resolved | Dec 12, 2020 | 19:38 GMT+02:00

The maintenance break should be now over.
Howspace will be operational for all, but it might take a few minutes for some individuals.
Waiting | Dec 12, 2020 | 19:15 GMT+02:00

It will still take some more time for Howspace to be operational.

The next update will be at 6:15 pm EET.

EDIT:
Next update at 6:30 pm EET.

EDIT2:
The migration is progressing but will take some more time.
Next update at 6:45 pm EET.

EDIT3:
Still waiting for the final steps of the migration.
Next update at 7 pm EET.

EDIT4:
Still working on the migration.
Next update at 7:15 pm EET.

EDIT5:
Still working on the migration.
Next update at 7:30 pm EET.
Resolution in progress | Dec 12, 2020 | 17:35 GMT+02:00

There will be a short period of downtime related to the Amazon Web Service migration maintenance.

The downtime should only take a short while, and we will update here as soon as Howspace is operational again, or at the latest at about 6 pm EET.

Service unreachable

Closed | Oct 23, 2020 | 13:25 GMT+03:00

Similarly, as with the maintenance incident a month ago (18th of September), this problem was related to the big data migration project.

To minimize the impact on our users, we scheduled the maintenance to be done during the weekend.

We moved all chat and user data to be stored in a new more scalable way.
All the workspace data is now stored in such a way that it ensures that Howspace keeps on working efficiently even as our usage keeps rapidly increasing.

Affected components

Howspace (in.howspace.com)

+Show history

Resolved | Oct 18, 2020 | 16:45 GMT+03:00

Howspace is fully operational.

We will report the cause of the incident later.
Resolution in progress | Oct 18, 2020 | 16:00 GMT+03:00

Problems still persist and we are fixing it.
We will update the situation as soon as possible.
Resolution in progress | Oct 18, 2020 | 15:00 GMT+03:00

This weekend was reserved for major data maintenance in the production system. It may lead to unplanned downtimes.

The production system was put temporarily down to take necessary actions in the data maintenance. Downtime duration is not known at the moment. We will update the situation hourly.

Ajax Error 500 in workspaces

Closed | Sep 21, 2020 | 12:54 GMT+03:00

This incident was an unfortunate result of maintenance work.

It should have not impacted users, but due to it pages did not load and Howspace service was down approximately 6 hours and 9 minutes.

Affected components

Howspace (in.howspace.com)

+Show history

Resolved | Sep 18, 2020 | 11:39 GMT+03:00

Howspace is now fully functional again!

Thank you for your patience regarding this matter.
Monitoring | Sep 18, 2020 | 11:05 GMT+03:00

Howspace is now functional!

Path mode is still disabled for now but will be back soon.

We'll update as soon as possible, or the latest at 11:30 am EEST.
Monitoring | Sep 18, 2020 | 10:56 GMT+03:00

Workspaces are functioning now!

We have resolved the main issue but unfortunately had to disable the Path feature temporarily.

We will update more information as quickly as possible, or the latest at 11:15 am EEST.
Open | Sep 18, 2020 | 07:33 GMT+03:00

We are aware of the problem and doing our best to fix the current issue as soon as possible. Unfortunately, we cannot estimate the timeframe when the script will be ready, but we will let you know whenever we know more.

Workspace administrators are able to send emails from workspaces as usual, but the pages of workspaces are not functional.

All systems operational

Components

Howspace (in.howspace.com)

Operational

Monitors

in.howspace.com https

Operational

Outages

Maintenance

Incident history

AWS migration maintenance downtime

Affected components

Service unreachable

Affected components

Ajax Error 500 in workspaces

Affected components

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